Frequently asked questions
Can I change or cancel my order after placing it?
Yes — if your order hasn’t shipped yet, contact us atservice@lcshop01.comor WhatsApp +86 193 1004 7746 within 2 hours. Once shipped, changes may not be possible.
Do I need an account to place an order?
No account is required. You can check out as a guest. Creating an account lets you track orders and save addresses.
Where do you ship?
We ship worldwide. Some remote areas may have limited service.
How long does shipping take?
Processing: 1–3 business days. Standard shipping: 7–15 business days. Express: 3–7 business days. Delivery times vary by destination.
Who pays for return shipping?
Return shipping is paid by the customer unless the item arrived damaged or incorrect.